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Tell us your problem, or ask us a question . . . we can help you.

See our  rates for our main services.

  

 

For any PC hardware or software problem, even if it is not described on this website give us a call

PC 1st Help  will certainly help you!

Hardware and Software Upgrades

The life of many computers can be extended by upgrading hardware or software. Other times an upgrade is required to run certain new software or speed up the computer.  We can come to your office, business or home and assess your needs. Do not throw money away on the wrong upgrade. Talk to us first and we will advise you of your options.

Network Design and Implementation

There are many advantages to networking more than one computer at home or in the business, such as the sharing of internet access, hardware such as printers and your data. We can design and install a network in your home or business for a very reasonable price.

Data Recovery

When recovering data from an IDE, SATA or SCSI hard disk drive the following procedure is used.

• A full image of the faulty drive is created and stored on our servers. This ensures that should we damage any data during the restore we can step back in time and start the process again from the beginning.

• A copy of the drive image is loaded onto a workstation and the date is interrogated using specialized software tools. Corrupt data can be restored or rebuilt. our data recovery technicians are skilled in restoring corrupt data and rebuilding system areas of the hard drive.

• If restoration fails at this point, we will attempt to reconstruct the data on the drive using deep recovery techniques, rebuilding the data bit by bit. Unless the actual magnetic media within the hard drive is damaged this proves has a very high success rate.

• If the IDE, SCSI or SATA hard drive is physically damaged we will attempt to rebuild the driving unit using new parts. Almost 2/3rd of all data recovery cases we undertake are caused by some form of hardware failure.
• Once we have repaired and recovered the data we will copy the repaired drive image to a hard drive of the customers choosing. We will keep the disk image created in step 1 for a period of 14 days, in case of any short term problems. After 14 days the image will be completely erased.

By following this process of data recovery we are able to restore data in 99% of all data loss cases. We have experienced completing problematic and challenging date recovery tasks for a wide range of private and corporate clients.

 

 

 

 

 

 

 

 

 

   

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